Stamps.com Review

Stamps.com Review

Stamps.com Review 2014

Stamps.com is the online leading shipping software solution. The software is ideal for ecommerce users, small businesses, and high-volume shippers. The company enables users to print domestic and international labels for letters and packages, along with pre-printed postage and stamps for letters. In addition to the convenience of printing labels from the comfort of your home and office, the shipping software has other valuable benefits.

Stamps.com Online Shipping Software Review Rating: 9.75 out of 10

Why is Stamps.com the Best Online Shipping Software?

The Stamps.com platform is truly the best online shipping software. While we do not have tons of options for online shipping, Stamps.com provides the easiest platform to ship your orders, documents or traditional mail.

Here are six reasons why Stamps.com is the best online shipping provider:

  • The company offers a 4-week free trial for first time users
  • Plans start from $15.99 per month for single user locations
  • Convenience of shipping domestic and international labels from home or office
  • Decent discounts on USPS shipping
  • Easy to use desktop software and/or web-based shipping through a Stamps.com account
  • Tons of additional features and benefits

Drawback of Using Stamps.com:

  • The software can only print USPS labels, not UPS or FedEx labels
  • Their customer service can use some adjusting and upgrading

Stamps.com Review: Pricing Structure

Stamps.com Plans (click to enlarge)

Stamps.com offers three plans that will suit ecommerce users, small businesses, and high-volume shippers. Additionally, the company offers a 4-week free trial with $25 in postage coupons, free digital scale, and a $5 supplies kit to all first time users. Here is a look at their pricing structure:

Pro Plan

  • $15.99 per month
  • Ideal for small businesses
  • Single user and location
  • Maximum postage balance of $500**

Premier Plan

  • $24.99 per month
  • Ideal for small to medium businesses with multiple locations
  • Up to 3 users and locations
  • Printable Certified Mail forms
  • Maximum postage balance of $500

Pro Shipper Plan

  • $34.99 per month
  • Ideal for high-volume shippers with multiple users and locations
  • Up to 3 users and locations
  • Printable Certified Mail Forms
  • Customized shipping profiles and commercial scale & scanner support
  • ODBC handheld scanner capability
  • Maximum postage balance of $500

**The maximum postage balance is the amount of money that you can have funded in your account. Premier and Pro Shipper plans enable users to increase this limit at no additional cost.

What is the Best Stamps.com Plan?

Generally, the Pro Plan will be ideal for the majority of users needing an online shipping solution. Most businesses and companies will have a single location or department that will be used to print and ship packages, so there is no need to go with any other plan. However, if you are looking for specific benefits that this plan does not have, than it would be a good idea to look at their other plans.

Discounts on Shipping and Insurance

Some of these discounts may vary from plan to plan. Here is a look at the discounts you will be receiving over going to your local post office:

Domestic Shipping:

  • Save up to 40% on insurance rates
  • Save up to 18% on First Class Mail
  • Save up to 20% on Priority Mail
  • Save up to 63% Priority Mail Express
  • Free tracking on First Class, Parcel Select, Priority Mail, Priority Mail Express shipments

International Shipping:

  • Save up to 40% on insurance rates
  • Save up to 9% on Priority Mail International
  • Save up to 10% on Priority Mail Express International
  • Save up to 10% on First Class Mail International

Is it Worth the Cost?

The convenience of Stamps.com alone is worth the cost to me and my business, especially around holidays. With Stamps.com, you no longer have to wait in long lines at the post office. Compared to your local post office rates, the discounts you will be receiving will out weight the monthly cost. Furthermore, the software enables users to track all of their shipped packages in one place.

On the other hand, it might not be the ideal choice for users that are not shipping packages on a daily basis.

Stamps.com Review: Primary Feature Overview

Stamps.com Desktop Software (click to enlarge)

At first glance, the shipping software is packed with features and is able to integrate with several ecommerce solutions. Here is a better look at their features:

  • Receive discounts up to 63% off USPS rates
  • The ability to use all mail classes including First Class Mail, Priority Mail, Priority Mail Express, International Mail, Parcel Post, and Media Mail
  • Several USPS special services including USPS tracking, Return Receipt, Registered Mail, Insurance, and Certified Mail forms
  • Print domestic and international labels
  • The ability to print standard and customized stamps for envelopes
  • Each address is verified through the USPS Database to reduce the amount of returned mail
  • Address book integration with Microsoft Outlook, Lotus Notes, and others
  • The ability to schedule free package pick-up using the Stamps.com software
  • The option to hide the postage fee from the labels
  • Integrates with eBay, PayPal, Amazon, Yahoo, Etsy, Volusion, Magento, and other popular ecommerce platforms
  • Printable custom packing slips for your customers
  • Automated return shipping labels through Stamps.com
  • Batch label printing and SCAN forms
  • Get free supplies such as flat rate boxes and evelopes
  • And much more

For a complete list of features, visit www.stamps.com.

Stamps.com Review: Support and Resources

The company offers phone support during normal business hours. Their customer support page consists of tons of FAQs and webinars. Unfortunately, their customer support area lacks quality support at times. For example, if you want to cancel the services, their support team will take you around loops and offer you tons of deals to avoid cancellation. Other than that, everything is great.

Stamps.com Better Business Bureau Rating (click to enlarge)

Stamps.com has been an accredited business with the Better Business Bureau since 2000 and has managed to maintain an A+ rating with the BBB. On the other hand, the company has had over 184 complaints (that are now resolved) since March 10, 2013.

Stamps.com Review: Conclusion

Stamps.com will continue to be the best online shipping software due to its line of features and solid pricing. The software is easy to use and can end up saving you hundreds of dollars per month. If you are running a business that requires shipping products or documents, Stamps.com is the solution for you. Receiving all of the discounts on shipping will easily out weight the service cost. Start shipping with convenience and end post office nightmares.

The company offers a lengthy 4-week free trial. This is more than enough time to test out their service and decide if it is right for you.

 
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